Hey Rev, an on-premise AI assistant, securely automated intake, FAQs, and scheduling within the firm’s own infrastructure
Source: Internal case study, Automate Rev AI
Challenge: Client intake was slow, error-prone, and created compliance risks
Solution: On-Premise AI for Law Firms: How Hey Rev Reduced Intake Admin by 50%
Technologies and tools: On-prem LLM (deployed locally), Docker, Secure REST API, Raspberry Pi or mini-server deployment, PostgreSQL (local DB), AES-256 encrypted document storage, Google Calendar API
Client
Eatons is a mid-sized London-based law firm specialising in corporate and family law. The firm handles highly sensitive client data and operates under strict regulatory requirements from the Solicitors Regulation Authority (SRA) and GDPR.
Challenge: inefficient intake with high compliance risk
The firm struggled with:
- Manual client intake – Paper and email-based onboarding forms slowed down new client onboarding.
- Compliance concerns – Storing unencrypted client data in shared drives exposed the firm to GDPR fines.
- Repetitive queries – Lawyers and paralegals spent hours answering the same basic questions about fees, processes, and timelines.
- Slow turnaround – Clients often waited days before their case was officially opened.
The SRA highlights that data security breaches are among the top risks for UK law firms, making it critical to protect intake processes (SRA).
Solution: Hey Rev on-premise agent for law firms
Automate Rev AI deployed Hey Rev, a secure on-premise AI intake automation system built specifically for legal practices.
- Local LLM deployment
Instead of using cloud-based AI, a fine-tuned large language model was deployed locally via Docker, ensuring no client data left the firm’s network. - Automated client intake
Hey Rev guided clients through onboarding via a secure web portal hosted on the firm’s local servers. Data was encrypted with AES-256 and stored in PostgreSQL. - AI-powered FAQs
Clients could ask common questions about costs, timelines, or process steps and receive accurate, firm-approved responses instantly. - AI scheduling for lawyers
Google Calendar API integrated with the system, allowing clients to book consultations with available solicitors directly. - Document generation and storage
Hey Rev auto-generated standard intake documents (NDAs, engagement letters) and stored them in the firm’s encrypted document management system. - Audit trails and compliance
Every interaction and document was logged with time stamps for compliance reviews.
Results: compliance and efficiency achieved
- 50% reduction in intake workload for admin staff
- Client onboarding time reduced from 3 days to under 24 hours
- Lawyers saved 10+ hours per week on repetitive queries
- Zero compliance risks flagged in the firm’s latest GDPR audit
Why on-premise AI for law firms is essential
Unlike cloud AI solutions, Hey Rev keeps all data on-site, protecting sensitive case details and ensuring compliance with legal standards and GDPR. Law firms gain efficiency without compromising confidentiality.
Call to action
Protect client data while scaling your law firm. Automate Rev AI’s Hey Rev platform provides secure, on-premise intake automation that reduces admin and ensures compliance. Book your free consultation today.
