AI for E-commerce:
How Rev Automations Saved 20+ Hours a Week
Source: Internal case study, Automate Rev AI
Challenge: Manual fulfilment and reporting slowed growth
Solution: AI for e-commerce with Rev Automations integrated orders, inventory, and reporting in real time
Technologies and tools: N8N, Shopify API, Google Sheets, Slack, Gmail API
Client
Simba Vapes is a UK-based e-commerce store selling consumer goods. After strong growth from digital ads and influencer campaigns, their order volume tripled in under 12 months. With limited staff and no automation in place, fulfilment became a daily firefight.
Challenge: scaling without automation
The business faced the exact challenges most e-commerce owners know too well:
- Manual order management – Every order was copied from Shopify into spreadsheets by hand, causing delays and human errors.
- Stockouts and overselling – Inventory checks were done manually, often leading to cancelled orders and customer complaints.
- Slow reporting – Sales reports were compiled weekly by hand, delaying business decisions and marketing spend optimisation.
- Customer frustration – Delivery updates were inconsistent, leading to higher customer service tickets and lower repeat orders.
- Staff burnout – Admin consumed so much time that staff couldn’t focus on growth or marketing.
These inefficiencies created a ceiling on growth. Without automation, Simba Vapes risked losing both market share and profitability.
Solution: Rev Automations for e-commerce operations
Automate Rev AI implemented Rev Automations, a tailored AI workflow automation system for e-commerce that transformed how Simba Vapes operated.
- Automated order syncing
Every order from Shopify was automatically logged in Google Sheets and dashboards using N8N. This created a live “command centre” with no manual input. - AI inventory management
Real-time stock monitoring triggered Slack alerts when items hit pre-set thresholds. Overselling stopped overnight, protecting both revenue and brand reputation. - Automated fulfilment routing
Orders were pushed instantly to fulfilment partners with customer data pre-filled. Staff no longer had to manually re-enter details, saving hours daily. - Automated customer updates
Order confirmations, dispatch notices, and delivery updates were triggered automatically via email and SMS. This reduced customer service tickets by 30%. - AI-powered reporting
Weekly and monthly sales, stock, and revenue reports were generated automatically and sent to managers via Gmail. This gave leadership real-time visibility into growth. - Scalability
The system was designed to expand easily, handling higher order volumes without adding staff.
Result: Efficiency and scalability achieved
- 20+ hours of admin saved weekly
- 100% accuracy in inventory tracking, reducing refunds and complaints
- 30% fewer customer service tickets thanks to automated updates
- Management gained full visibility into live sales and stock metrics
- Enabled the business to scale order volume by 2.5x without hiring additional staff
Industry benchmark: McKinsey reports that AI adoption in supply chain management can reduce operational costs by 15% and increase service levels by 65% (McKinsey).
Why AI for e-commerce is essential
This case study shows why AI for e-commerce is no longer optional. By automating order management, inventory control, and customer updates, stores can:
- Eliminate fulfilment bottlenecks
- Protect customer experience with accurate delivery updates
- Scale without needing to double the size of their team
- Invest saved time back into growth, marketing, and strategy
Simba Vapes turned operational chaos into a streamlined, scalable workflow that now runs almost entirely on autopilot.
Get in touch today
Don’t let fulfilment bottlenecks choke your growth. Automate Rev AI builds custom automation systems for e-commerce businesses, giving you the ability to scale orders without scaling admin. Book your free demo of Rev Automations today.
