AI for Small Businesses:
How Rev Automations Reduced Admin by 50%
Source: Internal case study, Automate Rev AI
Challenge: Manual payroll and HR processes limited productivity
Solution: Rev Automations delivered an end-to-end SME business automation system, integrating payroll, HR, and reporting
Technologies and tools: Make.com, Google Sheets, Slack, Xero API, Gmail API
Client
ECG is a consultancy with 25 employees. With no dedicated HR or finance department, routine tasks like payroll, HR workflows, and compliance reporting consumed significant time from staff who were also responsible for delivering client work.
Challenge: scaling with limited admin capacity
The company faced a series of operational challenges:
- Growth bottleneck – Admin workload expanded faster than the team, limiting ability to scale.
- Payroll inefficiencies – Payroll data was entered into Xero manually, causing delays and errors.
- Disjointed HR processes – Holidays, performance reviews, and reminders were tracked through a mix of spreadsheets and emails, leading to confusion.
- Compliance pressures – Monthly HR and financial reports were manually compiled, increasing risk of error.
- Employee dissatisfaction – Delayed approvals and slow responses undermined staff morale.
Research from Deloitte shows that 30% of SME time is lost to administrative tasks that could be automated (Deloitte).
Solution: Rev Automations for SMEs
Automate Rev AI deployed Rev Automations, a bespoke SME business automation platform designed to reduce repetitive tasks and improve accuracy.
- Scalable design
As the team grew from 25 to 30 staff, the system scaled seamlessly without additional admin hires. - AI payroll automation
Timesheets were integrated with Xero, automatically calculating pay and deductions without manual input. Errors dropped significantly. - AI HR workflows
Make.com flows connected Slack and Gmail, automatically sending reminders for performance reviews, holiday approvals, and compliance deadlines. - Automated reporting
HR and payroll reports were generated monthly, with digital archives stored for compliance. - Centralised workflow dashboard
Google Sheets became a live dashboard for HR and payroll activity, updated in real time. - Employee experience improvements
Automated confirmations and reminders reduced staff wait times, improving satisfaction.
Result: measurable impact
- 15+ hours of admin time saved each week
- Payroll accuracy improved to 100%
- HR queries resolved 2x faster
- Employee engagement scores rose by 20%
The company redirected saved time into growth activities such as business development, client service, and marketing.
Why AI for small businesses drives growth
SME business automation eliminates repetitive admin, giving companies the flexibility to grow without increasing headcount. Automating payroll, HR, and compliance ensures scalability, compliance, and employee satisfaction.
Get in touch today
Eliminate admin bottlenecks in your SME. Automate Rev AI builds systems that streamline payroll, HR, and compliance, giving your team time to focus on growth. Book a free demo today.
